Vision, Mission and Values

Our Vision
To be the preferred bank in our core markets.

Our Mission
To provide financial services that create value for our customers.

Our Core Values

  • Dynamism
    With our passion and energy, we are agile in responding to challenges and changes. Our “can do” attitude enables us to focus on delivering solutions and meeting the expectations of our stakeholders.

  • Diversity
    We promote diversity as one of the main aspects of our corporate culture. Our diversified background and footprint in different regions, allow us to see things from different perspectives.

  • Expertise
    We are experts in selected markets and selected products. With our expertise we deliver customized solutions to serve the needs of our customers.

Our Base Values

  • Customer Focus
    The success of our customers is our own success. All of our decisions are therefore taken with the customer in focus.

  • Professionalism
    Our professionalism embraces and stimulates the necessary skills, qualifications, knowledge and diversity. Our colleagues undertake their tasks in a competent and integer manner. Through teamwork we achieve our goals.

  • Integrity
    Integrity defines our obligation to generate trust and confidence through ethical behaviour and by complying with laws, regulations and guidelines.

  • Transparency
    Transparency is a key business best practice in our products and services, accounting standards and management decision-making.