Vision, Mission and Values
“Be an adaptive, diverse and people driven bank that makes customers feel enabled.”
“Be a preferred mobile banking partner in home markets, offering reliable products and convenient financial services to our customers.”
“Support mid-size corporates and commodity trading companies
in developed and selected emerging markets to make them feel empowered.”
To provide financial services that create value for our customers.
Our Core Values
With our passion and energy, we are agile in responding to challenges and changes. Our “can do” attitude enables us to focus on delivering solutions and meeting the expectations of our stakeholders.
We promote diversity as one of the main aspects of our corporate culture. Our diversified background and footprint in different regions allow us to think out of the box and be creative.
We are experts in selected markets and selected products. With our expertise we deliver customized solutions to serve the needs of our customers.
Our Base Values
- Customer Focus
The success of our customers is our own success. All of our decisions are therefore taken with the customer in focus.
Our professionalism embraces and stimulates the necessary skills, qualifications, knowledge and diversity. Our colleagues undertake their tasks in a competent and integer manner. Through teamwork we achieve our goals.
Integrity defines our obligation to generate trust and confidence through ethical behaviour and by complying with laws, regulations and guidelines.
Transparency is a key business best practice in our products and services, accounting standards and management decision-making.