Privacy
Credit Europe Bank processes personal data for the purposes of ensuring
the efficiency and effectiveness of its business operations. It is done in such
a way that privacy is protected and safeguarded. Every office of Credit Europe
Bank can provide you with further information on this.
Please find below
further information on the processing of personal data by Credit Europe Bank
NV, representing our offices in Belgium, China, Germany, Malta, The
Netherlands and Turkey. Please click on the country name for information of our
offices in:
Dubai |
Romania |
Russia |
Switzerland |
Ukraine.
Privacy statement Credit Europe Bank NV –
businesses
This statement has been drawn up for businesses. Click here to view the privacy
statement for private individuals.
Personal data is any information
relating to an identified or identifiable natural person such as of a(n)
ultimate beneficial owner, director, person with signing authority or other
contact person of the (potential) customer. Customers are kindly requested to
supply this privacy statement to such natural persons whose personal data are or
may be processed by Credit Europe Bank.
Click
here for the pdf-version of the privacy statement for businesses.
Purposes of data processing
Personal data will be processed by
Credit Europe Bank for the purposes of ensuring the efficiency and effectiveness
of its business operations, and, in particular, for the following activities:
-
the assessment and acceptance of customers and potential customers, the
conclusion and performance of contracts with a customer and the settlement of
payment transactions;
-
the analysis of personal data for statistical and
scientific purposes;
-
the performance of (targeted) marketing activities
designed to establish a relationship with a potential customer and/or maintain
or extend a relationship with a customer, including sending marketing
information about products and/or services that may be of interest to the
customer or potential customer;
-
the safeguarding of the security and
integrity of the financial sector, including the identification, prevention,
investigation, and combating of conduct or attempted conduct (punishable or
reprehensible) directed against the industry to which Credit Europe Bank
belongs, the group to which Credit Europe Bank belongs, Credit Europe Bank, its
customers, potential customers, and its staff, as well as the use of, and
participation in, warning systems;
- compliance with statutory obligations; and/or
- the management of a relationship with a customer or potential customer.
When carrying out these activities, Credit Europe Bank may
employ other companies, both in and outside the bank. These companies may be
based in countries outside the European Economic Area ("EEA") that do not offer
privacy protection comparable to that offered by countries within the EEA
pursuant to the European Data Protection Directive 95/46/EC. For the purposes of
executing payment instructions, personal data may also be exchanged with
recipients who are based in countries outside the EEA. Intermediaries and/or
data processing centres may be based in various locations worldwide. Both during
and following the processing of personal data, the data may be the subject of
investigation by the competent national authorities and/or competent supervisory
authorities of the countries where this data is held.
In order to
protect personal data, Credit Europe Bank has made the necessary contractual
arrangements and complies with applicable laws, rules and regulations (including
the European Data Protection Directive 95/46/EC).
Telephone
conversations may be recorded
Telephone conversations with Credit Europe
Bank may be recorded for the following purposes:
-
to provide evidence
including in relation to differences of interpretation or disagreements
concerning the content of the telephone conversation;
-
to investigate and
detect fraud;
-
to evaluate the quality of services; and/or
- training, coaching and appraisal purposes.
Personal data via the website of
Credit Europe Bank
During your visit to the website of Credit Europe
Bank, your personal data may be obtained, for example through a contact form on
the website or if you sent us a contact request by e-mail. Credit Europe Bank
also collects data by using cookies. These are small text files that a website
automatically offers to your browser with the intention that this information is
returned on your next visit to the website. This enables Credit Europe Bank to
collect information on the use of its website and to customize it to your
profile. Also Online Banking (internet banking) uses cookies.
You can set
your browser so that it does not accept (certain) cookies. If you do so, you can
still visit the public website of Credit Europe Bank, but may not be able to use
Online Banking.
Personal data obtained through the website are processed
in accordance with this privacy statement. This privacy statement does not apply
to third party websites that are linked to the website of Credit Europe Bank.
Direct marketing
Credit Europe Bank and her companies may use
your personal data to determine which products and/or services may be of
interest to you and to inform you of these, either upon request or on our own
initiative, for example, by post, telephone or e-mail. To the extent necessary,
it will be presumed that where a customer or its contact person has made
electronic contact data available to Credit Europe Bank, this is also done for
the purpose of sending unsolicited communications for marketing purposes.
You may at any time object to the use of personal data for direct
marketing purposes and/or the receipt or further receipt of specific or all
types of marketing information. Objections can be sent to:
Belgium |
China |
Germany |
Malta |
The Netherlands |
Turkey |
Right to access
and correct personal data
Under the applicable laws, rules and
regulations (including the European Data Protection Directive 95/46/EC) you have
certain rights. For example, within the limits of the applicable laws, rules and
regulations you have the right to request whether your personal data - and which
personal data - are being processed. If the personal data is factually
inaccurate, incomplete or irrelevant, or is being processed in any other way
which infringes a legal provision, you can request that such data be corrected,
supplemented, deleted or blocked. For further information about these rights
and/or to make such a request, please contact:
Belgium |
China |
Germany |
Malta |
The Netherlands |
Turkey |
Additional information German
Branch
Click
here
for the additional information on personal data
protection in case you are serviced by our German office. In the event of any
inconsistency between the additional information and this Privacy Statement, the
additional information shall prevail.
Credit Europe Bank may amend this
privacy statement from time to time. You can look into the latest version via
the hyperlink ‘Privacy’ on Credit Europe Bank’s website.
Credit Europe
Bank NV
Amsterdam, 21 December 2009
Credit Europe Bank
NV
Karspeldreef 6A
1101 CJ Amsterdam, The Netherlands